Supervisory Management Training Series

Leadership Development Skills
Module 1 will provide new and existing leaders with the key skills in developing influence in general and with their teams in particular to drive and sustain high levels of importance.
Defining a Leader
Leadership Styles
Developing a Personal Leadership Brand
Developing a Personal Vision Statement
Ethics and Values in Leadership
Defining a Leader
Leadership Styles
Developing a Personal Leadership Brand
Developing a Personal Vision Statement
Ethics and Values in Leadership

Managing Time & Team Effectively
Module 2 will provide tools and techniques on how to manage your personal and professional time in order to be more effective and efficient, while developing behavioural competencies to manage those in your charge.
Managing Time Effectively
Managing Teams Effectively
Dysfunctions of Teams
Overcoming team dysfunctions
Constructing the ideal team
Managing Time Effectively
Managing Teams Effectively
Dysfunctions of Teams
Overcoming team dysfunctions
Constructing the ideal team

Understand Yourself to Understand Others
Module 3 will facilitate the development of the ability to understand oneself in order to better understand others.
Administration of Disc classic personality test (booklet)*
Understanding Behavioural Styles
Handling Difficult Conversations
Understanding Conflict
*To be purchased separately
Administration of Disc classic personality test (booklet)*
Understanding Behavioural Styles
Handling Difficult Conversations
Understanding Conflict
*To be purchased separately

Effective Communication Techniques
Module 4 will allow participants the opportunity to understand multiple intelligences that managers apply in order to be effective and explore the importance of emotional intelligence in leading and influencing others.
Action planning
Emotional Intelligence
Emotional Intelligence Leadership
Dealing with difficult situations
Action planning
Emotional Intelligence
Emotional Intelligence Leadership
Dealing with difficult situations

Coaching, Motivation, Reward and Recognition
Module 5 will explore the myths and realities, opportunities and limitations of reward and recognition management and the appropriate ways to apply the theory as it relates to reinforcing human behaviour.
Coaching
Action planning
Motivation of human beings
Understanding motivational drivers
Coaching
Action planning
Motivation of human beings
Understanding motivational drivers

Discipline Handling
In Module 6 participants will develop an understanding of the importance of and most appropriate way of applying discipline within the organizational context.
The role and function of the line manager
Principles of good industrial relations and disciplinary practices
Discipline handling
The role and function of the line manager
Principles of good industrial relations and disciplinary practices
Discipline handling